Making A Complaint

It is always our intention to provide a first class service, however if at any time you are dissatisfied with the service we provide you should in the first instance contact us and we will try to resolve matters.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk

For more information on our Complaint Handling Procedures please see the link below:

Click Here to see how we will deal with your complaint.

www.jacksonib.co.uk